Privacy Policy — VIDE Platform

1. Data We Process

VIDE processes information required to register attendees, operate events, deliver communications, capture engagement, support on-site activity, and provide reporting to event organizers.

Registration data:

Name, email, organization, role, ticket type, form fields, consent, UTM source, and attendee preferences.

Engagement data:

Attendance, watch time, Q&A, chat, polls, quizzes, reactions, downloads, CTA clicks, and session scans.

On-site data:

Check-ins, badge scans, lead capture, session attendance, networking actions, QR access, and incident or fraud signals.

Technical data:

Device, browser, IP address, audit timestamps, session metadata, security logs, and delivery diagnostics.

2. How We Use Data

To register attendees, issue confirmations, manage access, and support event participation.
To deliver live, simulive, on-demand, in-person, virtual, and hybrid event experiences.
To send operational notifications, event reminders, certificates, replay links, and approved marketing communications.
To provide analytics, intent scoring, campaign attribution, post-event reporting, and AI-assisted summaries for organizers.
To maintain security, prevent fraud, troubleshoot delivery, enforce access rules, and comply with lawful requests.

3. Platform Privacy Controls

Versioned consent

Admins can publish consent versions and record attendee decisions with timestamp, IP, and user agent.

Retention policies

Configurable TTL policies cover registrations, leads, and check-in logs.

Deletion queue

Right-to-delete requests can be logged, reviewed, and executed by authorized admins.

4. Security Controls

VIDE uses layered application controls including enterprise identity, access governance, secure browser delivery headers, restricted admin areas, and event-level operational audit data.

Identity: SAML 2.0, OIDC/OAuth, Okta, Azure AD, Google Workspace, domain allowlists, and role-based permissions.

Browser hardening: CSP, X-Frame-Options, nosniff, strict referrer policy, and permissions policy.

Sensitive data: Encrypted duty-of-care payload support for sensitive on-site workflows.

Operational assurance: Fraud signals, audit history, incident visibility, and post-event evidence reports.

5. Attendee Rights

Depending on applicable law, attendees may request access, correction, deletion, portability, objection, restriction, or withdrawal of consent. VIDE supports organiser workflows for consent history, retention configuration, and deletion request execution. Some event data may be retained where required for legal, security, fraud-prevention, contractual, or audit purposes.

6. Subprocessors and Integrations

VIDE may integrate with infrastructure, streaming, communications, CRM, marketing automation, analytics, payment, identity, and AI providers based on the services enabled for a customer event. Customer-specific subprocessors, regions, and data transfer terms should be documented in the applicable data processing agreement or security pack.

7. Contact

For privacy, security, or data processing questions, contact the VIDE team.

privacy@videplatform.com Contact Us

Privacy, consent, and data governance.